Teleperformance - a BPO with inconsistencies between policy & actual practice

Teleperformance - a BPO with inconsistencies between policy & actual practice

A Story by Om
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A report into this company which forbids certain staff from taking their personal belongings inside the workplace with them

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Teleperformance - a supposedly leading BPO who has a clear policy on people being responsible for their own belongings, however rather expects in practice for them to literally dump their bags at the front office...untagged & unknown which belongs to whom. Ironically, people in higher roles or all women are permitted to carry their bags, some of which are not even scanned. Inconsistent instead of using a blanket approach. Apparently, this only applies to Indian operations...

© 2016 Om


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Added on March 30, 2016
Last Updated on April 15, 2016

Author

Om
Om